You may return unused merchandise provided you meet the rules described in Samsonite's policy on Right of Retraction.
You have the right to retract the sale agreement at any time up to 14 calendar days from the delivery date.
For more information on returns and refunds, please consult Samsonite's Returns Policy, or to exercise your right of retraction please follow the returns procedure found here.
Free standard home delivery for orders of R1000 or more. A R100 shipping cost is charged for orders under R1000. Standard shipping does not guarantee the date of arrival.
(within 3-4 working days)
Place your order online and collect it from your chosen store. Kindly email customerservice@samsonite.co.za or contact +27 31 266-0620. Collection times may vary depending on stock availability. You can choose this option by clicking the 'Collection from Store' button, or select this option during the 'shipping' part of the check-out process.
The GoTwist collection brings together timeless design and everyday practicality, making travel feel refreshingly simple. Smooth‑rolling wheels, an easy‑access front pocket and expandable capacity keep you prepared for whatever the journey brings. Inside, thoughtful straps secure your essentials with effortless order. Finished in classic, versatile colours, GoTwist is the kind of luggage you’ll rely on trip after trip.
If you have any questions before making a purchase chat with our online operators to get more information.
or find our Questions & Answers
