You may return unused merchandise provided you meet the rules described in Samsonite's policy on Right of Retraction.
You have the right to retract the sale agreement at any time up to 14 calendar days from the delivery date.
For more information on returns and refunds, please consult Samsonite's Returns Policy, or to exercise your right of retraction please follow the returns procedure found here.
Free standard home delivery for orders of R1000 or more. A R100 shipping cost is charged for orders under R1000. Standard shipping does not guarantee the date of arrival.
(within 3-4 working days)
Place your order online and collect it from your chosen store. Kindly email customerservice@samsonite.co.za or contact +27 31 266-0620. Collection times may vary depending on stock availability. You can choose this option by clicking the 'Collection from Store' button, or select this option during the 'shipping' part of the check-out process.
Image is your invitation to travel with elegance and confidence. The backpacks and bags of this line are characterised by premium fabrics, sophisticated details and outstanding organisation options. Add your favourite matching Image suitcase to create a perfect travel set for business trips, city escapes and long holidays.
If you have any questions before making a purchase chat with our online operators to get more information.
or find our Questions & Answers
